Privacy Policy

Last updated: December 2024

This Privacy Policy explains how AnchorGjox B.V. ("we", "us", "our", or "AnchorGjox") collects, uses, and protects your personal information when you use our website and services. We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Data Controller Information

AnchorGjox B.V. is the data controller for your personal information. Our contact details are:

  • Company: AnchorGjox B.V.
  • Registration Number: B63025632
  • VAT Number: NL58202561B02
  • Address: Vijverweg 167, 2522 KP The Hague, Netherlands
  • Email: privacy@anchorgjox.top
  • Phone: +31 20 834 4504

Data Collection

The data we collect includes personal information that you provide to us directly and information that we collect automatically when you use our website and services. This may include:

  • Contact Information: Name, email address, phone number, postal address
  • Health Information: Age, fitness level, health conditions, medical clearances (with your consent)
  • Membership Information: Program preferences, attendance records, payment information
  • Website Usage: IP address, browser type, pages visited, time spent on pages
  • Communication Records: Emails, phone calls, and other communications with us

How We Use Your Information

We explain how we use your information for various purposes related to our services and business operations. The use of your data is based on the following legal bases under GDPR:

  • Contract Performance: To provide fitness services, process payments, and manage your membership
  • Legitimate Interest: To improve our services, communicate about programs, and ensure facility safety
  • Consent: For marketing communications and processing sensitive health information
  • Legal Obligation: To comply with health and safety regulations and tax requirements

Data Sharing

We do not sell your personal information to third parties. We may share your information with:

  • Service Providers: Payment processors, website hosting, email services (under strict data processing agreements)
  • Healthcare Professionals: With your explicit consent, for coordinated care
  • Legal Authorities: When required by law or to protect safety
  • Business Transfers: In case of merger, acquisition, or sale of assets (with notification)

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

  • Active Members: During membership period plus 1 year for service continuity
  • Former Members: 3 years for business records and potential re-enrollment
  • Health Information: 7 years as required by Dutch healthcare regulations
  • Financial Records: 7 years as required by tax law
  • Website Analytics: 26 months maximum

Your Rights Under GDPR

As a data subject under GDPR, you have the following rights regarding your personal information:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data (subject to legal requirements)
  • Right to Restrict Processing: Request limitation of how we use your data
  • Right to Data Portability: Request transfer of your data to another service provider
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent for consent-based processing

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • SSL encryption for data transmission
  • Secure servers with regular security updates
  • Access controls and staff training on data protection
  • Regular backups and disaster recovery procedures
  • Physical security measures at our facility

Cookies and Tracking

Our website uses cookies and similar tracking technologies. For detailed information about our cookie usage, please see our Cookie Policy.

International Data Transfers

We primarily process your data within the European Economic Area (EEA). Any transfers outside the EEA are made with appropriate safeguards, such as Standard Contractual Clauses or adequacy decisions.

Children's Privacy

Our services are designed for adults aged 50 and above. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware of such collection, we will delete the information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by email or through our website. The "Last updated" date at the top of this policy indicates when it was most recently revised.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Supervisory Authority

You have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data in accordance with applicable laws: